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Privacy Policy

Last updated: June 2026

​At PML Prints, we take your privacy and data security incredibly seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website, pmlprints.com.

1. Data Controller & Compliance

PML Prints operates as a sole trader business in the United Kingdom. In accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we are fully registered as a data controller with the Information Commissioner’s Office (ICO).

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  • Our Commitment: We ensure that all customer data is processed lawfully, transparently, and securely.

  • ICO Registration Number:  ZC157241

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If you have any questions about this policy or how your personal information is handled, please contact us directly at info@pmlprints.com

2. Personal Information We Collect

When you visit pmlprints.com, we collect certain pieces of information depending on how you interact with our shop.

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  • Order & Contact Information: When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, email address, and phone number. We require this data strictly to fulfill your order, process payments, and send you Royal Mail Tracked 48 tracking updates.

  • Payment Information: All payments are processed securely through our website provider, Wix. We never see, store, or have access to your full credit card details or payment credentials.

  • Device & Browsing Information: When you browse our site, we automatically collect certain information about your device. This includes your web browser type, IP address, time zone, and how you interact with the pages on our site. This data is collected using automated technologies like cookies via Wix and Google Analytics to help us understand visitor numbers and improve the shop.

  • ​Marketing & Survey Data: If you voluntarily sign up for our newsletter on pmlprints.com, or choose to fill out a feedback survey, with consent, we collect your email address and any feedback you provide. We only use this information to send you the marketing updates or discounts you explicitly opted into. You can unsubscribe from these emails at any time by clicking the "unsubscribe" link at the bottom of the email or contacting us directly.

  • Google Analytics & Google Tag Services: We use Google Tag Services to deploy analytics tools, specifically Google Analytics, to help us analyze how visitors interact with pmlprints.com. These services collect standard internet log information and visitor behavior data in an anonymous form. No data is tracked or transmitted to Google until you actively grant your permission via our website's cookie consent banner. You can choose to accept or decline these tracking tools at any time.

3. How We Share & Process Your Information

We do not sell your personal data to anyone. We only share your information with trusted third-party service providers who are essential to running our shop and fulfilling your orders:

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  • Website & Payment Infrastructure (Wix): Our store is hosted on Wix. They provide the online e-commerce platform that allows us to sell our products to you. Wix securely processes your data in accordance with UK GDPR.

  • Delivery Services (Royal Mail): We share your name, shipping address, email address and phone number with Royal Mail to print your shipping labels and dispatch your parcel. This allows them to send you your Tracked 48 tracking updates directly.

  • Analytics (Google Analytics): We use Google Analytics to help us understand how our customers use the site, which helps us improve your shopping experience.

  • Third-Party Payment Providers (PayPal, Klarna, etc.): If you choose to checkout using a third-party payment service, you will be redirecting your payment details directly to that provider. PML Prints has no involvement, access, or visibility regarding the data you share with these external platforms, and their own respective privacy policies will apply to your transaction.

4. Data Retention & Your Legal Rights

Data Retention: We only keep your personal information for as long as necessary.

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  • Order History: If you buy from us, we securely hold onto your order details to fulfill our legal UK financial and tax reporting obligations. This data is strictly archived for these administrative purposes and is not used for marketing.

  • Marketing Emails: If you sign up for our newsletter or fill out a survey, we keep your email on our list only for as long as you want to hear from us.

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Your Rights & Total Control: You have complete control over your data. Under UK GDPR, you have the right to access, correct, or request the deletion of your personal information at any time.

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  • Want to unsubscribe? You can opt-out of our marketing emails instantly at any time by clicking the "Unsubscribe" link at the bottom of any email we send you.

  • Want to be forgotten? If you want your marketing data completely wiped from our records, just email us at info@pmlprints.com and we will handle it immediately.

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